The new front door
What does a customer see when they ask AI?
Usually a short list of a few names. If yours isn't one of them, that customer may never hear about you.
Customer asks: Who's the best dentist in Al Barsha?
Here are three well-reviewed options nearby:
- Competitor A Hundreds of recent reviews and clear opening hours.
- Competitor B Often listed in local "best of" guides.
- Competitor C Detailed FAQ answering common questions.
Your business: not mentioned
Customers in the UAE now ask AI “who’s the best ___ near me?” If your business isn’t in the answer, you’re invisible.
- ChatGPT
- Gemini
- Google AI Overviews
- Google AI Mode
- Perplexity
- Copilot
Three ways an AI answer can let you down
- Missing
- Your competitors are recommended and you never come up.
- Misdescribed
- You're named, but with old hours, wrong prices or services you don't offer.
- Uncredited
- You're named, but the AI links to a directory or a rival, so the customer goes there.
What does AI say about your business?
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